KLC Electrical

Information We Collect

We collect personal information that you voluntarily provide when you use our website, such as:

  • Name
  • Contact details (email address, phone number)
  • Location
  • Information about your trade requirements (if applicable)
  • Feedback and reviews (with your consent)

We may also collect non-personal information through cookies and other tracking technologies. This information may include:

  • IP address
  • Browsing history
  • Demographic data

How We Use Your Information

We use your personal information to:

  • Provide and improve our services
  • Find tradespeople in your area
  • Respond to your inquiries and requests
  • Send you relevant marketing communications (with your consent)
  • Analyze website usage

Lawful Basis for Processing

We process your personal information based on the following lawful grounds:

  • Contract: To fulfill our contractual obligations to provide you with our services.
  • Legitimate Interest: To improve our website and services, and to send you marketing communications that we believe are relevant to you. We will always give you the option to opt out of receiving marketing communications.
  • Consent: For certain purposes, such as publishing your feedback on the website, we will ask for your explicit consent.

Data Sharing

We will never sell or share your personal information with third parties without your consent. We may share your information with third-party service providers who help us operate our website and deliver our services. These service providers are contractually obligated to keep your information confidential and secure.

Data Storage

We store your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. We will then securely delete your information.

Your Rights

Under the GDPR, you have a number of rights in relation to your personal information, including:

  • The right to access your personal information
  • The right to rectification of inaccurate information
  • The right to erasure of your information
  • The right to restrict the processing of your information
  • The right to data portability
  • The right to object to the processing of your information

You can exercise these rights by contacting us at [insert contact information].

Security

We take all reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website is 100% secure.

Changes to this Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our website.

Contact Us

If you have any questions about this privacy policy, please contact us at klcelectricalltd@gmail.com.